Are you looking for an amazing WordPress live chat plugin to provide a faster and more satisfactory response to your customers? Then, you are at the right place. This time, we have collected these amazing WordPress chat plugins that allow you to improve your website experience, increase your sales, help you to reduce your bounce rates, and allow you to provide faster customer service. All of these plugins come with various different features that you need in your eCommerce-based website. As per the various surveys, almost 50% of online customers always use the live chat feature to talk with the customer executive. Check out these WordPress live chat plugins and choose your favorite live chat plugin from the list below.
We have collected these WordPress live chat plugins that are as follows:
- JivoChat Live Chat Plugin
- Tidio WordPress Plugin
- Live Chat Unlimited Plugin
- All In One Support Button Plugin
- Support Board – WordPress Chat Plugin
- Crisp Live Chat Plugin
- 3CX Live Chat Plugin
- LiveChat WordPress Plugin
- Live Chat By Formilla
1).JivoChat Live Chat Plugin
JivoChat WordPress plugin is designed to perfectly fit in a side panel on your website and allow you to chat with multiple visitors at the same time. With its mobile widget, you can easily engage with customers who prefer to access your site through their phones. The customers can easily request one-click calls or send messages to you using apps such as Facebook messenger. It also allows you to create a reminder for your team in advance and every word in the chat widget can be translated into any 20 languages. Other features of this plugin are as follows.
Features:
- Perfectly designed
- Works on any devices
- Color-coded chats
- Message sneak peak
- Canned responses
- Visitor’s location
- Click source
- Native mobile menu
- Visitor monitoring
- Business hours
- Branding removal
- Integration with WhatsApp, telegram & Slack
- Customer support
- Team chat
- Integration with Apple business chat etc.
2).Tidio WordPress Plugin
It will allow you to add Tidio live chat software to your website in just a few minutes and lets you to contact visitors and turn them into happy customers. You can easily customize the live chat to match your brand and it also allows you to monitor results & automate chats with AI. It also lets you check where your visitors are coming from and you can easily chat live and also answer questions to increase your sales. Other features of this plugin are viewed pages, mobile app, quick responses, etc.
3).Live Chat Unlimited Plugin
Live chat is a beautiful chat widget designed using HTML, PHP, and WordPress and comes with a one-time fee. You can easily install it on unlimited domains and allow you & your visitors to send files and images. It supports up to 5 operators and 5 departments. Other features of this plugin are 5000 chats, 20000 pageviews, email notifications, GDPR compliance, multilingual support, etc.
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4).All In One Support Button Plugin
This WordPress plugin lets you display the buttons on every page of your website and support most of the popular sites such as Intercom, Call me back, Facebook customer chat, WhatsApp, Viber, Telegram, Email, Zendesk chat, Skype, VK chat, LiveHelper chat, Tawk.to live chat. With easy to use FormBuilder, you can easily design your own callback and direct email forms and it also allows you to add fields and button you want. Other features of this plugin are WPML ready, Twilio & OneSignal integration, prompt messages, two layouts etc.
5).Support Board – WordPress Chat Plugin
Support board WordPress plugin will allow you to automate your customer’s communication with artificial intelligence bots and a chat system integrated with the most used platforms. It supports most of the messaging channels such as Facebook Messenger, WhatsApp, Instagram, and Telegram. With easy to use modern admin area, you can manage conversations, users, and settings from one place. Other features of this plugin are registration & login, rich messages & surveys, notifications, customers insights, managing users, message editor, managing conversations and finding sort & filter, etc.
6).Crisp Live Chat Plugin
Crisp WordPress plugin is a free and beautiful plugin that includes features like real-time notifications, chatbot, desktop apps, mobile apps, live chat, and availability schedule. It can easily be integrated with Slack, your emails, messenger, Twitter, Telegram, WhatsApp, and SMS. Other features of this plugin are fair pricing, multiple plugins, enriched conversions, enriched user profiles, etc.
7).3CX Live Chat Plugin
3CX live chat plugin allows you to create live chat with your website visitors and allow you to set up different departments. It also lets you create a custom offline message form and designed easy to use interface for both the admin and the visitor. It includes storage of offline messages and also allows you to view missed live chats. It provides you fully customizable chatbox and allows you to access historical live chat records. Other features of this plugin are as follows.
Features:
- Unlimited agents
- Transfer chats to other agents
- Access historical live chat records
- Automatic popup of the chatbox
- Storage of offline messages
- Access historical live chat records
- Anonymity for your visitors
- Enterprise-level chat reports
- Desktop notifications etc.
8).LiveChat WordPress Plugin
Livechat plugin allows you to customize colors and messages to match your website and works well with popular builders such as Elementor, Divi, Beaver, and WordPress page builder. It provides you with targeted messages and allows you to automatically pop up on your checkout page if a shopper is inactive. You can also send out personalized messages based on different criteria and you can also use a chat widget as a contact form for offline messages and also allow your customers to sign up to your mailing list.
9).Live Chat By Formilla
Formilla live chat WordPress plugin allows your visitors to chat with you live if they want any support or ask questions. It has a responsive design and provides you with real-time visitor monitoring will allow you to see the number of active visitors on your website. With smart messages, you can automatically display custom messages to your website visitors. Other features of this plugin are marketing automation, canned replies, file sharing, desktop notifications, chat broadcast, chat transfer, advanced customization, custom banners, require an email address, multiple agents, offline chats, etc.
What Next??
I would recommend you to use these WordPress Live Chat Plugins for your website as it comes with many features which I discussed above. I have already cleared all the features of a good WordPress chat plugin. So what are you waiting for?? Go and grab these awesome WordPress plugins for your next or existing website.