15+ Best WordPress Ticket System Plugin 2016

Do you want to give an awesome support service to your clients, customers, members, sponsors, authors, etc.? Then you should use these free & premium WordPress ticket system plugin to provide incredible support for them. These ticket system WordPress plugin will help you to increase your customer satisfaction. These WordPress plugins can be easily integrated with any WordPress theme.Some of these WordPress plugins comes with responsiveness which means your customers can easily submit their query using their smartphone, and you can also reply them via your smartphone.

Your clients can easily attach lots of file formats including png, gif, pdf, jpeg, jpg while creating a ticket to solve their problem. You can easily save your precious by setting up a FAQ section which helps your visitors to get answers to their query without waiting for your reply. Your visitors will get email notification for any action like ticket submission automatically. There are many pre-made templates available in each plugin; you can customize them according to your requirement. Check out these WordPress ticket system plugin and choose your favorite ticket system plugin from the below list.

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Please note that all these WordPress ticket system plugins are fully compatible witht the latest version of WordPress.You can easily use these plugins according to your own requirement.

1).AIO Support Center WordPress Ticket System Plugin

AIO support center is easy to use ticket system WordPress plugin that comes with a user-friendly interface for both staff and customers. It comes with plenty of dynamic tags to use while building your email templates. This WordPress plugin includes email piping features means customers can reply to your tickets by directly replying to auto generated email addresses. You can easily translate this plugin using .po & .mo files. Some other features of this WordPress plugin are as follows.

Features:

• Auto – responder
• Email piping – Post replied via email
• Pre-made responses
• User-friendly interface
• Multiple user roles
• Responsive & detailed ticket preview
• Translation ready
• Front end shortcodes
• Complete ticket preview etc.

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2).MoonLight Ticket System WordPress Plugin

Moonlight ticket system WordPress plugin represents an easy and efficient way to support your customers. It is a fully responsive, uses a fluid grid system which scales up as the device. This WordPress plugin allows you to control everything, supporting customers could never be easier than the search/manage/answer at the same time. Some other features of this WordPress plugin are as follows.

Features:

• Responsive layout
• SEO friendly
• Sort tickets
• Filter tickets
• Secure attachments
• Built – in newsletter
• Contact components etc.

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3).Responsive Ticket System WordPress Plugin

It is a professional support ticket system built on the Twitter Bootstrap framework responsive layout. This WordPress ticket system plugin support multi-language quickly changes your language of the ticket system. You can also easily support your customers from anywhere just through your smartphone or tablet. Some other features of this WordPress plugin are as follows.

Features:

• Automatic email report
• Captcha code
• Smart tickets with four statuses: Open, Close, Pending, Replied
• Tickets priority options
• User-friendly date format etc..

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FREE Ticket System WordPress Plugin

4).WP Support Plus Responsive Ticket System Plugin

WP support plus responsive ticket system plugin will allow your users to submit tickets to report problems or get support on whatever they want. It includes Ajax based ticket filter for agent and admin to filter by type, category, status, priority and search. You will also get multiple file attachment feature for your tickets and easily reply to the attachments attached to mail as well. The ticket submission can be quickly submitted by the admin, frontend, on behalf of users and the guest can easily submit a ticket via Facebook login. Some other features of this WordPress plugin are as follows.

Features:

• Assign tickets to agents
• Unlimited support agent user rolls for each agent
• Agent-based ticket statistics
• Responsive design
• Ajax-based functionality
• Smooth integration with WordPress themes
• FAQ functionality
• Public/private tickets for logged – in users, etc.

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5).Zendesk WordPress Plugin

Zendesk for WordPress allows you to bring your helpdesk, powered by Zendesk into your blog or site. You will get full access to your views, and comments. It also has a simple contact form which gives your visitors the ability to submit a question or issues quickly. You can easily add this contact form on the place. Some other features of this WordPress plugin are as follows.

Features:

• Zendesk remote authentication
• The zendesk dropbox
• Easy to use and customize etc..

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6).Awesome Support WordPress Plugin

Awesome support WordPress plugin provides an optimal viewing experience, easy reading, and navigation with a minimum of resizing, panning and scrolling. Your users can easily submit tickets from the front – end; agents cherish them from the back – end. Easily control when files can be uploaded, how many and how big. Some other features of this WordPress plugin are as follows.

Features:

• Responsive design
• Seamless integration
• Email notifications
• Multiple products
• Custom fields etc.

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7).Ticket Tailor WordPress Plugin

Ticket tailor WordPress plugin will let you sell tickets and turn your WordPress site into an online event ticketing and even registration system. It allows you to embed event registration forms directly in your WordPress website so that your customers can easily buy tickets from your site. Some other features of this WordPress plugin are as follows.

Features:

• Event registration forms
• Order management tools
• Create multiple ticket types
• Barcode scanning entry system etc.

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8).JS Support Ticket WordPress Plugin

JS support ticket WordPress plugin is easy to use, web – based custom support system. Your users can easily create the ticket from the front – end. It includes various shortcodes for the My tickets and new ticket form. It is built using WordPress best practices both on the front and the back-end. Some other features of this WordPress plugin are as follows.

Features:

• Unlimited tickets
• Notifications & autoresponder
• Unlimited departments
• Fully customizable
• Responsive design etc.

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9).WordPress Advanced Ticket System

This WordPress ticket system plugin adds features of a complete ticket system to your WordPress website. This plugin allows users to submit tickets to report problems or get support. Your users can quickly set the status, priority, and type of each ticket. Some other features of this WordPress plugin are as follows.

Features:

• Ticket submission through admin
• Complete control over email notifications format
• Tickets statistics through dashboard & frontend widgets
• Smooth integration with WordPress themes etc..

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10).Sola Support Tickets Plugin

Sola support WordPress plugin will help you to create a support help desk quickly. You can easily manage support ticket i.e. pending, solved, open. Instantly receive email notifications for new support tickets and support ticket responses. Some other features of this WordPress plugin are as follows.

Features:

• Internal notes
• One support agent
• Add a submit ticket page to your website
• Manage support tickets etc.

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11).WP Ticket WordPress Plugin

WP ticket WordPress plugin will enable support staff to receive, process and respond to service requests effectively. You can quickly open tickets from frontend using a form. Quickly add ticket comments using standard WordPress commenting system. Some other features of this WordPress plugin are as follows.

Features:

• File attachments on tickets
• Recent tickets sidebar widget
• No content access restrictions
• Search tickets from front end
• Set priority of a ticket etc.

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12).BravoWP Helpdesk WordPress Plugin

BravoWP helpdesk WordPress plugin comes with front end content options which allow your visitors to open support tickets directly from your website. It is built on twitter bootstrap framework and offers easy to use administration interface to manage all the helpdesk elements. Your customers can create and review their tickets and can also add messages to their existing tickets. The dashboard comes with statistics counters, last ten days statistics charts and much more. Some other features of this WordPress plugin are as follows.

Features:

• Ticket status & category management
• Create ticket on customer’s behalf
• Responsive design
• 100% Ajax based
• Custom MySql tables
• Administrators and operators can add messages to ticket
• Captcha control security
• Confirmation page after ticket creation
• Fully localizable etc.

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13).YDS Support Ticket System Plugin

This WordPress ticket system wiplugin will allow you to create your ticket system on your WordPress theme. With easy to use shortcode, you can quickly display the create ticket on the frontend. The users can submit/create tickets, change the ticket status, create categories, upload files; ticket agents can answer tickets and set priority. You will also get multiple file attachment features for your tickets and quickly reply to the attachments attached to mail as well. It comes with Ajax based ticket filter for agent and admin to filter by status, category, type, priority and search. Some other features of this WordPress plugin are as follows.

Features:

• Ticket creator by admin
• Guest ticket submission
• Smooth integration with WordPress themes
• Ticket assignment mail notifications
• HTML editor for ticket issue
• Delete ticket by admin
• Unlimited categories
• Shortcode included
• Easy to translate etc.

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14).Support Ticket System Plugin

Support ticket system WordPress plugin will add a ticket system to your page to handle questions, problems or other requests from the page. The admin can easily edit all tickets and allocate tickets to all other users. You can quickly filter tickets for the name, the issuer or email of the creator, done tickets, solutions or problems. Quickly add notes and answers to every ticket. Some other features of this WordPress plugin are as follows.

Features:

• Email notification
• Datepicker field
• Front-end WordPress plugin
• Average users can edit their own and adopt tickets
• Under new tickets, the tickets will reload automatically every 30 seconds, etc.

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15).Multisite Ticket System WordPress Plugin

If you are running a multi-site, then this support ticket system will be suitable for you. This WordPress plugin is great for WordPress multisite network. The super admin can easily receive tickets and manages settings and administrators of the site can only submit tickets. The plugin also provided comment sections for updating tickets.

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16).Kanzo Support WordPress Plugin

Kanzo support WordPress plugin will help you to create a ticket from front – end via a support lab, backend via a beautiful form, via email as an optional add – on. Your customers will receive email notification on ticket creation. Some other features of this WordPress plugin are as follows.

Features:

• Simple ticket re – assignment
• Translation ready
• Private notes on tickets
• Unlimited number of agents supported etc.

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What Next??

I would recommend you to use these WordPress ticket system plugin for your website as it comes with many features which I discussed above. I have already cleared all the features of a good ticket system plugin. So what are you waiting for?? Go and buy these awesome ticket system WordPress plugin for your next or existing website.