If you are planning to create a knowledge base for your customers and looking for some great knowledge base WordPress plugin, then don’t look anywhere else. We have collected some free & premium knowledge base WordPress plugin which helps you to create an unlimited number of knowledge base question and answers for your website content. Through a knowledge base website, you can quickly answer all frequently asked questions by your customers.
A knowledge base content will help your clients to use your products and also in the case of some problems; a knowledge base site will also resolve the customer problem without any human touch. These WordPress plugins also have a responsive design which means your website will look great on the type of devices. You can easily create shortcodes using the plugin’s powerful shortcode generator with options to display per category, order, title or date, or ratings, controls visibility and assign layout options. Check out these knowledge base plugins and choose your favorite knowledge base plugin from the below list.
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Please note that all these Knowledge base WordPress plugins are fully compatible with the latest version of WordPress. You can easily use these knowledge base plugins according to your own requirement.
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1).Heroic Knowledge Base WordPress Plugin
Heroic knowledge base WordPress plugin will allow you to create a robust knowledge base WordPress powered website within few minutes. It will help you to collect feedback on articles so you can quickly check which articles are helping your site users and also identify which articles need improvement. With easy to use drag and drop content ordering option, you can order everything as per your requirement. It also provides your visitors with downloadable files in articles with built – in support for attachments. It includes three widgets for displaying knowledge base article, categories, and author across your website. Some other features of this plugin are as follows.
- Ajax live search
- WPML compatibility
- Collect article feedback
- Widgets included
- Fully localized
- Custom article categories & tags
- Attach images & files to articles
- Articles versioning with revisions
- Custom slugs/permalinks
- Mobile friendly
- Developer friendly
- Theme integration ready
- Add & edit articles
- Friendly support etc.
2).Helpie Advanced Knowledge Base Plugin
Helpie knowledge base WordPress plugin will allow you to create and organize your helpdesk or documentation for your services and products. You can easily choose to show or hide the sidebar, search – Box in the category and single templates. Your users can search any documentation article with Ajax autocomplete, and the search will work by matching any keyword in the post title or body. It works with any well-coded theme and comes with responsive design & user-centric design. With the help of shortcodes, you can display the knowledge base anywhere on you want. Some other features of this WordPress plugin are as follows.
- Restrict user access
- Template controls
- Article EMO – Voting
- Popular posts
- Show or hide breadcrumb
- Responsive & user – centric design
- Automatic table of contents
- Frontend editing
- Insights included
- Translation ready
- Live Ajax search
- Two new main page templates
- Uber navigation
- Cool animations etc.
- Branding features
- Powerful live search with priority based partial match
3).Knowledge Base Wiki WordPress Plugin
Knowledge base wiki WordPress plugin will allow you to self-drive helpdesk for your product and let helps you to create a resource of helpful articles and answer popular customer questionsYou can quickly set who can post a vote on your site from the plugin’s setting page. This WordPress plugin also has a responsive design, and you can use this plugin to create knowledge base as extensive FAQs, knowledge base as custom support centers, product or service documentations, wiki and much more. Some other features of this WordPress plugin are as follows.
- Drag & drop posts & categories reorder
- Breadcrumbs & live search
- Voting & widgets available
- Article list shortcode
- Set article link color
- Set category link color
- Translation ready
- Custom slugs
- Layout options
- Single page etc.
4).BWL Knowledge Base Manager
The BWL knowledge base manager WordPress plugin comes with lots of unique and flexible to create an unlimited number of knowledge base question and answers for your website content. This WordPress plugin also has an excellent shortcode editor that provide all kinds of options to insert the shortcode in the TinyMCE editor. The four built – in widgets will allow you to display knowledge base topics, knowledge base categories and latest/top upvoted/top down voted & modern knowledge base in the sidebar area. Some other features of this WordPress plugin are as follows.
- Responsive grid system
- TinyMCE supported Shortcode editor
- WPML compatible
- RTL supported
- Custom widgets
- Exrensive options panel
- Ajax based searching
- Animated & responsive tabs
- KB post voting
- Knowledge categories & tags
- Feedback for dislike votes
- External KB quesiton form
- Related KB questions
- KB meta information box
- Sticky search & question button
- Five built – in custom knowledge base widgets
- Extensive option panel
- Unlimited color customization
- Custom shortcode editor
- Bulk & quick edit options etc..
5).KnB WordPress Knowledge Base Plugin
KnB WordPress knowledge base plugin gives you full control on your knowledge base items. You can easily create shortcodes using the plugin’s powerful shortcode generator with options to display per category, order, title or date, or ratings, controls visibility and assign layout options. Just use the widget to display latest, popular by votes or alphabetically ordered items on any sidebar. Some other features of this WordPress plugin are as follows.
- Shortcode generator
- Search form shortcode
- Custom post type & category slug
- Display up to 4 columns
- Post format icon support
- Subcategory support
- Fully responsive design
- Browsers compatible
- KnB widget to display items on sidebar
- Post voting shortcode etc.
6).WP Glossary WordPress Plugin
WP Glossary WordPress plugin will allow you to create your glossary of items for the lexicon, encyclopedia, knowledge base, wiki and dictionary on your website. It comes with a responsive layout means your glossary will amaze on any devices. You can quickly sort items by alphabets, categories with having nice animation effect. It supports custom/existing post types as well. Quickly add unlimited glossary terms to your website with just easy to use interface. The glossary custom styles will allow you to custom styling without any need of CSS skills. Some other features of this WordPress plugin are as follows.
- Mobile friendly
- Unlimited glossary terms
- Compatible with WordPress themes & plugins
- Choose the layout for glossary terms listing page
- Use any existing post type
- Disable linkify on homepage
- Select specific post types
- Multiple animation types
- Set minimum and maximum
- Short or full description in tooltip window
- Various animation types etc.
7).MinervaKB Knowledge Base WordPress Plugin
MinervaKB knowledge base WordPress plugin will allow you to add documentation and comes with analytics dashboard with likes, views and dislikes weekly & monthly graph. It will allow you to display page content on knowledge base page and includes multiple sidebars for each page type. You can quickly show or hide article views, likes and dislikes buttons and count with custom icons. With easy to use drag and drop option, you can set the custom order of topics and articles. You can quickly search for articles, topic pages and also search for articles using tags. Some other features of this WordPress plugin are as follows.
- Responsive design
- Analytics dashboard
- Content restriction
- Articles feedback
- Google Analytics integration
- Custom post types slugs
- Nested categories support
- Multiple sidebars for each page type
- Topic & articles widgets
- Topics, articles & search shortcodes
- Dynamic table of contents in articles
- Enable or disable comments
- Override plugin templates from Theme
- Icons for topics or articles etc.
8).BasePress WordPress Knowledge Base Plugin
BasePress WordPress plugin will allow you to add a knowledge base to any WordPress website and feature a single or multi-product mode to create free knowledge bases for each product. It comes with live smart search with snippets of the content of each found articles with highlighted items. You can easily reorder the products and services section directly in the editor. The easy to use shortcode editor will allow you to create a list of knowledge base articles with result tester. Some other features of this WordPress plugin are as follows.
- Article voting
- Live search with snippets
- Easy design via custom themes
- Table of contents
- Article navigation
- Dynamic widgets
- Article listing with shortcode editor
- Multisite support
- Drag and drop reorder for all items
- Widgets and shortcodes
- Translation ready
- Easy to use navigation etc.
9).WordPress Knowledge Base Plugin
The WordPress knowledge base plugin will help you to create a full-fledged knowledge base and FAQ system on your WordPress powered website. It comes with different categories which can be created quickly for various section and topics. It follows the responsive web design and knowledge base can be accessed easily viewed different devices. The articles can be up or down voted without sign in on the site. Some other features of this WordPress plugin are as follows.
- Comments & articles
- Powerful Ajax search
- Support mail to admin
- Social share
- Custom categories
- Article sorting etc.
10).Encyclopaedia Dictionary WordPress Plugin
Encyclopaedia WordPress plugin will allow you to create your amazing glossary, lexicon, wiki, dictionary, knowledge base in just a few clicks. It will automatically generate index page with all terms, sorted alphabetically with prefix filter on the top. It supports RSS feeds for the index page and the comments. Quickly define the window target of the links to the automatically linked terms. The plugin is already available in French, German, Spanish, Polish, Indonesian and Norwegian. The plugin supports WPML which enables you to create a multilingual knowledge base. Some other features of this WordPress plugin are as follows.
- Tags & categories
- Prefix filter
- Completely translatable
- User defined HTML templates
- Term comments
- Featured images as term thumbnails
- WordPress menu support
- Works great with WordPress multisite
- Import and export directly using WordPress importer
- SEO conform etc.
11).WP Knowledge Base WordPress Plugin
This WordPress plugin will transform your regular WordPress site into a fully functional knowledge base. You can easily use this plugin to create manual, procedures, guidelines, how to’s, recipes, math instructions website.
12).Very Simple Knowledge Base Plugin
This WordPress plugin will help you to create a responsive knowledge base, bulletin board, FAQ, Wiki or Weblink portal. You just need to some shortcode to display your categories and posts in 4 columns. It uses the default WP categories and posts.
13).Knowledge Base for Documents & FAQs
It will allow you to manage your documents and comes with multiple layouts, style & color themes. Your site users can easily find their desired documents and FAQs with a well-organized knowledge base. You can quickly order articles and categories chronologically or alphabetically. Quickly choose from 16 pre – defined color themes and four pre – defined style combinations. You can also set the front – end text to any language or translate the plugin using WPML. Other features are added categories and sub – categories, Ajax-enabled search box, fully responsive front –end and admin pages, Hierarchical documentation, etc.
14).Knowledge Base WordPress Plugin
Knowledge base WordPress plugin will create and display the knowledge base using custom post in conjunction with custom taxonomies. It supports unlimited level of categories, and the inbuilt style will let to your show the knowledge beautifully. It uses the categories to automatically draw up the knowledge and use tags for each knowledgebase article. Other features are shortcodes, customizable permalinks, custom post type, etc.
15).WP Knowledgebase Plugin
WP knowledge base WordPress plugin will allow you to create an attractive knowledge and also helps you to customize your catalog presentation quickly. You can easily display the comments on knowledgebase articles. It comes with a responsive design and works great on all types of major browsers and devices. You can quickly set the custom ordering of articles and categories just by drag and drop. Other features are a selection of sidebar widgets, editable slugs, fast search with predictive text, etc.
16).Knowledge Center WordPress Plugin
Knowledge center WordPress plugin will allow you to create a responsive glossary, accordion, FAQs, kb articles, term definitions and comes with an ability to change slugs for knowledge base articles. It is built with WP App Studio and allows you to use shortcodes to create unique combinations. It can set the initial state of any knowledge base articles, open or closed accordion in page load. Other features are contextual coloring, group, and tag knowledge base articles, etc.
17).Knowledge Base Help Desk Plugin
Knowledge base helpdesk is an all in one and advanced knowledge base plugin and includes all things, i.e., help desk, glossary and FAQ and even comes with an AI chatbot like floating icon and interface that act as a one-stop help desk for your site users. You can quickly add the knowledge base to any of your site pages through easy to use shortcode. It comes with a fully responsive design and even works perfectly across all major web browsers. Other features of this WordPress plugin are upvote option, section wise knowledgebase, article view count, custom knowledge base category slug, FAQs, Shortcodes, sidebar widgets, super-fast Ajax search, etc.
18).HelpPress Knowledge Base Plugin
HelpPress knowledge base WordPress plugin comes with a responsive design and allows you to set up a self – help system for your customers, and it also suggests relevant articles to your users live as they enter search terms. You can easily customize the URL slugs for all the major section of your knowledge base. Other features of this WordPress plugin are custom templates, compatible with almost every theme, easy content organize, breadcrumbs, etc.
19).MinervaKB Lite WordPress Plugin
MinervaKB lite WordPress plugin will create a powerful helpdesk or FAQ solution where you can add articles, and organize them into topics. It will allow you to build a homepage with Ajax live search for your customers to find their answers quickly. You can easily use the box or list layout with predefined design & styles with dedicated search results page. It comes with dedicated sidebars for topics, home, tags, search results pages and articles pages. Some other features of this WordPress plugin are as follows.
- Live Ajax search
- Unlimited articles & topics
- List & box view
- View count in articles
- Dynamic breadcrumbs
- Nested topics support
- Styles options
- Recent topics & articles widgets
- Estimated reading time in articles
- Use custom post types
- Font Awesome icon selector
- Drag and drop topic selection on homepage etc.
I would recommend you to use these WordPress knowledge base plugin for your website as it comes with many features which I discussed above. I have already cleared all the features of an excellent knowledge base plugin. So what are you waiting for?? Go and grab these awesome WordPress knowledge base plugin for your existing or upcoming website.
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